Professional Background

Experience

20+ years of product and technology leadership — from building consumer products from scratch to leading enterprise engineering organizations at billion-dollar scale.

Executive Profile

Product & Technology Executive

I am a senior product and technology executive with more than two decades of experience owning product vision, engineering execution, and data strategy as a unified function. I have built consumer-facing products from scratch, scaled enterprise platforms at billion-dollar organizations, and led engineering organizations from startup divisions to global nonprofits — with the technical depth to make real decisions and the executive presence to drive them.

My work spans multiple industries — from publicly traded entertainment companies to global faith-based nonprofits — with a consistent thread: unified ownership of product and engineering, measurable outcomes, and building organizations where teams do their best work.

That work currently sits at the intersection of product strategy and mission — at Compassion International, one of the world's largest child development nonprofits, where I own both the roadmap and the engineering execution for a billion-dollar fundraising platform ecosystem.

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20+
Years Experience
2003
First Enterprise Digital Transformation
5
US Patents
MBA
Technology Management

Career Timeline

2019 – Present

Senior Director, Product & Engineering

Compassion International — Colorado Springs, CO (Remote)

Owner of product vision and engineering execution for the fundraising platform ecosystem at one of the world's largest child development organizations — a billion-dollar mission running on products my teams define, build, and operate. Leading 9 Agile teams spanning marketing technology, Salesforce, and donor engagement platforms.

Currently building and managing multiple MCP servers for enterprise AI systems and deploying AI Agents (CoPilot) — hands-on AI infrastructure development alongside enterprise product strategy. Not just setting AI direction — building it.

Feb 2013 – Aug 2019

Senior Technology Executive & Product Builder

Topgolf Entertainment Group

Led technology strategy for Topgolf's Swing Suite division — a startup operating inside a high-growth entertainment company, with full product and engineering ownership. Managed 47 technology professionals and a $15M budget supporting $300M in revenue impact.

Most significantly: I built the Topgolf Swing Suite as founder, product owner, and sole designer. I conceived the concept, created the full game experience design — including the specific game rules that define how the product functions to this day — and hired and managed the Unity engineering team that built it. I sat directly alongside those engineers through every iteration of development and testing, then flew to the first venue to personally stage and launch it. No handoffs. A product I owned from vision to market. Over 125 Swing Suite locations operate across the United States today.

The first installation — at the Four Seasons Houston — documented 3× revenue lift in the SwingSuite area. The GM of that property describes it here.

Apr 2009 – Feb 2013

Director, Product & Engineering

Balfour & Co (formerly American Achievement Corporation)

Led product and engineering teams for one of America's leading scholastic products companies — owning the product lines for class rings, letter jackets, and yearbooks across high school and college markets. Led a turnaround of the $100M division's primary software product. A consistent pattern: unified ownership of product vision and engineering execution, this time for consumer products with real emotional stakes for their buyers.

2011 – 2014

US Patents Issued — Co-Inventor

Technology Innovation — Intuit Inc.

Named co-inventor on five issued United States patents at Intuit — spanning financial data interfaces, surface computing, automated content rating, and context-aware software systems. Not credentials on a wall: a record of solving novel product problems at their technical root. The surface computing patent (US 8,584,029) anticipated touchscreen-first financial UX years before it became standard. The automated submission rating patent (US 7,930,304) is a machine-learning product concept filed in 2011.

2002 – 2009

Software Engineer & Technology Leader

Intuit Inc.

Built foundational expertise in enterprise software engineering, product development, and technology leadership at Intuit — where sustained product innovation in financial data systems, surface computing, and software configuration yielded five issued US patents (2011–2014). Established the technical depth and product thinking that informs all subsequent leadership work.

Jan 1996 – Feb 2002

Director of Architecture

ADP Dealer Services (now CDK Global)

Served as Director of Architecture during the development of a next-generation Dealer Management System — one of the most complex product platforms in the automotive retail industry. Designed the back-end service API standards and integration architecture that connected all major systems across the platform, and delivered architecture frameworks, technical white-papers, and hands-on proof-of-concept applications to validate strategic technology direction.

This was early service-oriented architecture — defining how distributed systems communicate before the patterns had industry names, built on Microsoft's emerging stack (VB, C#). The instinct to design clean system boundaries and integration contracts before writing a line of application code has been a constant thread ever since.

Pre-1996

Early Technology & Engineering Career

Various Organizations

Built foundational expertise in mathematics, systems thinking, and software engineering — the technical depth that informs all subsequent leadership and product work.

Areas of Expertise

Product & Technology Strategy

Product Vision Product Roadmapping Technology Strategy Data Strategy Digital Transformation Executive Leadership CPTO / CTO-level Business Alignment

AI & Emerging Technology

AI Adoption AI ROI Measurement Generative AI Engineering Productivity

Product Development & Engineering

0→1 Product Builds Game Design Consumer Products B2B Products Agile / SAFe Software Delivery Team Building Engineering Culture

Platform & Cloud

Salesforce Enterprise Platforms Platform Consolidation Cloud Architecture

Communication & Influence

Executive Presentation Board Communication Keynote Speaking Stakeholder Management Change Management

Analytics & Finance

Tableau Microsoft Excel Technology ROI Budget Management

Education & Achievements

MBA — Technology Management

Graduate degree focused on the intersection of technology strategy and business leadership

BS — Mathematics

Undergraduate degree providing the analytical and systems-thinking foundation for a career in technology

United States Patents — Co-Inventor

Awarded 2011–2014

Third-Party Customization of a Configuration File US 7,904,899 B2  ·  Mar. 2011
Method and System for Automated Submission Rating US 7,930,304 B1  ·  Apr. 2011
Surface Computer System and Method for Integrating Display of User Interface with Physical Objects US 8,584,029 B1  ·  Nov. 2013
Accounting Transactions by List US 8,682,758 B2  ·  Mar. 2014
Method and System for Context-Based Software Updates US 8,893,108 B1  ·  Nov. 2014

Certified SAFe® Practice Consultant (SPC)

Scaled Agile, Inc. — Issued June 2023

Certified SAFe® 6 Practice Consultant Jun 2023
Certified SAFe® 5 Program Consultant Jun 2022

Keynote Speaker — CIOArena Virtual 2025

Featured speaker on AI adoption and team leadership for technology executive audiences

Speaker — ABM Alliance CIO Chapter, North America Summit (Nov 2025)

"Empowering Hybrid Work: Optimising Employee Experience and Collaboration" — strategies for digital workspaces, AI-powered tools, and secure remote access for CIO-level audiences

Topgolf "Curious Intelligence" Star Award (2015)

Recognition for technology innovation and contribution to Topgolf's growth as an enterprise

Verified Credentials

Certified SAFe® 6 Practice Consultant — Scaled Agile, Inc. Certified SAFe® 6 Practice Consultant SAFe® Ready to Train — Scaled Agile, Inc. SAFe® Ready to Train

Certifications

Scaled Agile · Jun 2023

Certified SAFe® 6 Practice Consultant

Scaled Agile · Jun 2022

Certified SAFe® 5 Program Consultant

eCornell · Jul 2020

Data Visualization Certificate — Tableau

Verify credential ↗

Board & Volunteer Service

2023 – 2026

Board Member — Church At Briargate

2017 – 2023

Board Member — IMG Advisors LLC

2014 – 2018

Leadership Volunteer — Texas HOPE Literacy

What Colleagues Say

"Michael actually has that rare blend of having maintained a deep technical knowledge alongside his leadership development and growth. This allows him to create a strong and agile technology development approach while inspiring his teams to excel in their outcomes and their own personal growth."

Andrew Macaulay — Chief Technology Officer, Topgolf Entertainment Group

"Michael successfully led a turnaround project for a $100M division's primary software product. He brings a focus on technology to both solve business issues, and to recognize and pursue opportunities. Michael always leads by example and builds great teams and great products."

Richard Billings — Former Director of e-Commerce, American Achievement

"He quickly identifies the most important issues, has a managerial style that creates followership, and has the courage to diplomatically address sensitive topics. He simply drives results by leveraging technology to position any company to maximize business value."

Tommy Lee LaPlante — Former CIO, Topgolf (2012–2015)

Let's Talk

Whether you are exploring a consulting engagement, a speaking opportunity, or want to discuss my background — I would love to hear from you.